Order today. Receive from tomorrow.
We plan harvest and preparation around confirmed orders. That is why delivery requests must be placed at least one calendar day in advance.
Our next-day rule
An order placed today may be requested for delivery tomorrow or a later date. Same-day delivery is not offered. The date and time window remain subject to product availability and GritGreen confirmation.
Delivery cost
GritGreen and the customer share the confirmed delivery-provider charge equally. GritGreen pays 50%; the customer pays 50%. The customer’s amount is shown before final confirmation. The quote may reflect road distance, the delivery location, access, timing and provider availability.
Address and location
Customers should provide the delivery area, a precise address or map pin, a nearby landmark and a reachable telephone number. Incorrect or incomplete details may delay delivery or require a revised quote.
Handover
Please ensure an authorised person is available to receive and check the order. Delivery status will be updated in the customer account as operations confirms preparation, dispatch and completion.
Delays or failed delivery
Traffic, severe weather, access restrictions or provider disruption can affect timing. GritGreen will update the order where practical. If delivery cannot be completed because the recipient is unavailable or the address is incorrect, a new delivery charge may need to be agreed.
Collection
Collection may be arranged from the confirmed GritGreen location. Collection is complete only after GritGreen confirms the order is ready and provides the handover time.